kike_zelenza | 2020-09-29 06:34:29 UTC | #1
Hello,Is it possible to store script data in purecloud data table?????
Thnx
Jerome.Saint-Marc | 2020-09-29 08:46:49 UTC | #2
Hello,
Yes, it is technically possible to store data from a Script into a Genesys Cloud Data Table.
You would need to create a Genesys Cloud Data Action, that leverages the Architect API to update a row entry.
Then from your Script, you can use/invoke Data Actions (from a button, from a Script Custom Action, ...).
Just be aware of limitations on Data Tables (max number of rows, max number of fields/columns).
Regards,
system | 2020-10-30 08:46:51 UTC | #3
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