Legacy Dev Forum Posts

 View Only

Sign Up

Store script data in data table

  • 1.  Store script data in data table

    Posted 06-05-2025 19:21

    kike_zelenza | 2020-09-29 06:34:29 UTC | #1

    Hello,Is it possible to store script data in purecloud data table?????

    Thnx


    Jerome.Saint-Marc | 2020-09-29 08:46:49 UTC | #2

    Hello,

    Yes, it is technically possible to store data from a Script into a Genesys Cloud Data Table.

    You would need to create a Genesys Cloud Data Action, that leverages the Architect API to update a row entry.

    Then from your Script, you can use/invoke Data Actions (from a button, from a Script Custom Action, ...).

    Just be aware of limitations on Data Tables (max number of rows, max number of fields/columns).

    Regards,


    system | 2020-10-30 08:46:51 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 8902