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  • 1.  Survey information

    Posted 06-05-2025 18:26

    Sib_Das | 2023-05-30 01:30:56 UTC | #1

    Hi, I am looking for an endpoint that provides information for the survey settings/configuration for chat, email and message media types.

    Basically, what is represented here in the attached screenshot.

    Thanks for your assistance.

    Regards, SD .


    Jerome.Saint-Marc | 2023-05-30 07:53:15 UTC | #2

    Hello,

    The information displayed on this page comes from GET /api/v2/recording/mediaretentionpolicies/{policyId}

    Regards,


    Sib_Das | 2023-05-31 00:15:05 UTC | #3

    Thanks for responding. The screenshot is from a person who has access to this page. I don't have access to the page or the API. If I get access provisioned for this section/page, will I have access to the API as well.


    Jerome.Saint-Marc | 2023-05-31 06:35:09 UTC | #4

    Yes.

    Your user needs the "recording:retentionPolicy:view" permission to have the right to invoke the GET /api/v2/recording/mediaretentionpolicies/{policyId} endpoint. It is displayed as "Recording > Retention > Policy View: View a retention policy" In Admin UI - Roles/Permissions.

    As a side note, the API endpoint I referenced above is if you know the ID of the policy you want to retrieve. If you don't, you can use the GET /api/v2/recording/mediaretentionpolicies endpoint to scan the different policies.

    Regards,


    system | 2023-07-01 06:36:06 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20172