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Telephony Metrics (QoS, CPU Usage, Bandwith etc) via API

  • 1.  Telephony Metrics (QoS, CPU Usage, Bandwith etc) via API

    Posted 06-05-2025 18:12

    KBN | 2017-08-31 20:25:28 UTC | #1

    Hi Team,

    Is there any way/API available to fetch the following information out of PureCloud?

    -Bandwith Usage -CPU Usage -Call Counts by Edge -Call Counts by Trunk -Memory Usage -QoS Mismatches by Edge -QoS Mismatches by Trunk -Storage Usage

    These are the statistics that appear under Telephony --> Metrics menu in PureCloud however there doesn't seem to be any relevant API.

    If this API is not available,can I please have this added to API Enhancement Request?

    Thanks.


    tim.smith | 2017-09-01 14:38:49 UTC | #2

    The APIs that provide that data are currently hidden. I've logged ES-6139 to have these APIs exposed.


    KBN | 2017-09-03 23:45:16 UTC | #3

    That's great. Thanks Tim!


    system | 2017-10-06 16:08:39 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1741