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The front end shows different information vs. the API result

  • 1.  The front end shows different information vs. the API result

    Posted 06-05-2025 18:09

    JulianAlejandroVil | 2023-11-10 12:15:26 UTC | #1

    Hi Team,

    I am using the getanalyticsconversationsdetailsjob_results function in Python. The issue is that some of the variables are showing up when I look for the individual conversations by id do not appear when querying through the API.

    Is there any solution or parameter that i'm missing? Is there a way to get support in any way?

    Thanks a lot!

    jacobshaw | 2023-11-15 16:22:34 UTC | #2

    @JulianAlejandroVil

    You can open a case with Genesys Cloud Care, where your data can be investigated in detail

    system | 2023-12-16 16:23:23 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 23057



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