sreejith | 2019-10-30 04:41:52 UTC | #1
Hi Team,
Could you help us why we are getting the below error
{ "status": 400, "code": "bad.request", "message": "The request could not be understood by the server due to malformed syntax.", "messageParams": {}, "contextId": "85440a0d-7862-4eb2-ac23-1485ee8b446a", "details": [ { "errorCode": "ACTION.PROCESSING" } ], "errors": [ { "status": 403, "code": "BAD_REQUEST", "message": "Unable to get IP for provided target host", "messageParams": {}, "details": [], "errors": [] } ] }
Jason_Mathison | 2019-10-30 13:39:24 UTC | #2
Hi sreejith,
Take a look at the result of the "Resolve request URL template" step in test mode. You will likely either find that the domain portion of the URL is misspelled / invalid, or the domain is for an internal resource that can't be resolved via public DNS.
--Jason
sreejith | 2019-10-31 08:15:07 UTC | #3
Thank you so much.
We have an issue with the certificate, we are working on that. We will keep you posted if the issue is still persisting after the certificate issue is fixed.
Jason_Mathison | 2019-10-31 12:27:34 UTC | #4
This failure is almost certainly unrelated to any certificate issues you are having. The Data Action is not attempting to connect to your web service because it can not resolve the domain name into an IP address.
sreejith | 2019-11-08 08:19:33 UTC | #5
Could you help me how to troubleshoot this? It will be really helpful if you could help me with any documents where i could see the step by step process of the salesforce integartion
Jason_Mathison | 2019-11-08 14:30:26 UTC | #6
The contextId from your initial post indicates that this is a custom web service integration using a basic auth credential. If you are integrating with Salesforce I would recommend that you use the Salesforce Data Actions integration type instead.
--Jason
system | 2019-12-09 14:30:28 UTC | #7
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