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Unable to create a purecloudsession in Ireland

  • 1.  Unable to create a purecloudsession in Ireland

    Posted 06-05-2025 18:08

    Fauerbach_Frank | 2016-07-29 12:49:15 UTC | #1

    Hi, all,

    I try to create a PureCloud Session to Ireland environment. As written in the docs it should work like this:

    <script src='https://code.jquery.com/jquery-1.11.3.min.js'></script> <script src="https://sdk-cdn.mypurecloud.com/javascript/0.51.1/purecloud-api.min.js"></script> <title>PureCloud API</title>

    <script type="text/javascript"> var pureCloudSession = purecloud.platform.PureCloudSession({ strategy: 'implicit', clientId: '7e2f3de6-e99e-4fbb-af90-e1227dd0aa34', redirectUrl: window.location.href, environment: 'mypurecloud.ie' });

    But it won't. Running that page still point me to mypurecloud.com where the ID does not exist.

    Many thanks Frank


    KevinGlinski | 2016-07-29 13:42:44 UTC | #2

    I'm not sure, this code works for me and redirects me to login.mypurecloud.ie. You may have to debug the session object.

    <html> <head> <script src='https://code.jquery.com/jquery-1.11.3.min.js'></script> <script src="https://sdk-cdn.mypurecloud.com/javascript/0.51.1/purecloud-api.min.js"></script> <title>PureCloud API</title>

    <script type="text/javascript"> var pureCloudSession = purecloud.platform.PureCloudSession({ strategy: 'implicit', clientId: '7e2f3de6-e99e-4fbb-af90-e1227dd0aa34', redirectUrl: window.location.href, environment: 'mypurecloud.ie' });

    pureCloudSession.login() .then(function(){ var users = new purecloud.platform.UsersApi(session); users.getMe() .then(function(user) { // successfully got the user object, do something with it here }) .catch(function(error) { // an error occurred getting the user object }) .finally(function() { // this will be called for successes and failures }); }); </script> </head> <body>

    </body> </html>


    Fauerbach_Frank | 2016-08-02 14:11:55 UTC | #3

    Damn. Stop NodeJS and start it again solved that. That wasn't expected. Thanks for your help Aplogize for that post

    Frank


    system | 2017-08-28 19:25:42 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 191