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Unable to Update an existing contact lists columns

  • 1.  Unable to Update an existing contact lists columns

    Posted 06-05-2025 18:05

    John_McMillan | 2019-12-05 20:44:32 UTC | #1

    Hello all, I am trying to utilize the .NET SDK function "PutOutBoundContactList" to update columns in an existing contact list (rename or add columns).

    When calling the function, the following exception is thrown:

    { "status":400, "code":"cannot.update.contact.column.names", "message":"An attempt was made to update a ContactList in an invalid way. Details: CANNOTUPDATECONTACTCOLUMNNAMES", "messageWithParams":"An attempt was made to update a {entity} in an invalid way. Details: {CANNOTUPDATECONTACTCOLUMNNAMES}", "messageParams":{ "CANNOTUPDATECONTACTCOLUMNNAMES":"CANNOTUPDATECONTACTCOLUMNNAMES", "entity":"ContactList" }, "contextId":"b482bbe6-cf56-43b2-904a-d13cff956d22", "details":[

    ], "errors":[

    ] }"\"}"

    I saw this post from nearly 3 years ago: https://developer.mypurecloud.com/forum/t/update-a-contact-list/757 , but was hoping there were some updates surrounding this topic.


    tim.smith | 2019-12-05 20:59:27 UTC | #2

    No update. You can vote on the idea and share your use case here: https://purecloud.ideas.aha.io/ideas/CLOUT-I-170


    system | 2020-01-05 20:59:30 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6649