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Unable to verify the first certificate

  • 1.  Unable to verify the first certificate

    Posted 06-05-2025 18:03

    AnilKumarN | 2021-10-04 14:32:38 UTC | #1

    I am currently working with the Purecloud Notification Service. Whenever I subscribe to the channel via a websocket connection, I am receiving the subscribed raw response from Genesys. However, I am getting the following error message:

    Error: Unable to verify the first certificate

    The topic I have subscribed to is: v2.users.{id}.conversations. Can anyone please guide me on this?


    jacobshaw | 2021-10-05 19:23:49 UTC | #2

    Hi AnilKumarN I tried creating a node app that subscribes to the Notification service with the topic you listed, and was unable to reproduce the error. Check out the solution given here, it may help. https://stackoverflow.com/questions/31673587/error-unable-to-verify-the-first-certificate-in-nodejs/32440021#32440021


    system | 2021-11-05 19:24:43 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12246