Hello Everyone,
Looking for more visibility into your environment and ways to investigate and resolve issues?
The Operational Console is a service that allows customers to subscribe to system events that are somewhat actionable in nature. By receiving these events, customers can then investigate and resolve the underlying issues which could cause Operational impacts.
There are a limited number of events for Beta release but after GA will be followed by more events and a UI. A separate Event Catalog will be available on the Developer Center that will provide additional context to these events and how to interpret, respond and act upon them.
* Initial requirement is that events will be subscribed to and received via Eventbridge (Amazon EventBridge integration (genesys.cloud)).
Included in this Beta Release:
* Outer Limits (First Breach) - first time in a day that an outer limit is hit. Included Outer limits are: Token.rate.per.minute, Org.app.user.rate.per.minute, Client.credentials.token.rate.per.minute
* Station Errors: Events like: WebRTC Remote Disconnect, Station Not Reached, WebRTC ICE Idle Detection
* Flow Instance Execution: Event related to Architect service and occurring when a flow instance execution results in an error.
Apply now to register and be added to the Beta list for release.
#BetaAnnouncement------------------------------
Genesys - Employees-Chris Fischer
Sr. Product Manager, User Experience
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