Ben_Carroll | 2018-08-21 19:18:15 UTC | #1
Quoted in another thread by Rj Smith,
https://developer.mypurecloud.com/forum/t/fill-column-in-contact-list/2160
"I’m not 100% sure about that – I typically import without the IDs specified which creates new contacts, but if you include the IDs it might update any matching records."
When you say "might", is this speculation or fact?
I have over 4 million contacts across multiple contact lists in which I need to update a single field's value. If I were to take an export of a contact list, update the value in the file and upload the file back to the same list, referencing the existing contact id's, would this have my desired result?
If not, is there a way I can do this?
anon28066628 | 2018-08-23 14:06:29 UTC | #2
Hi Ben,
I would test your process in small-scale before trying it on a larger data set. That way, you will know for sure. If you have a designated ID column, you'll want to make sure it matches.
system | 2018-09-23 14:06:31 UTC | #3
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