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Update User Agent detail (person_agent in the interface)

  • 1.  Update User Agent detail (person_agent in the interface)

    Posted 06-05-2025 18:08

    Poulain_Mathieu | 2018-09-13 03:36:14 UTC | #1

    I can't find the method to update the user agent name (the one that shows for the customer in a co browse session). In the client interface, when we edit the user profile, it is under personagent/name. Could you please point me to which APi to use to update this information. I looked into patchuser but couldn't find a field that change this agent name.


    tim.smith | 2018-09-13 16:03:53 UTC | #2

    You can't currently set that via the API. You can request the feature here: https://purecloud.ideas.aha.io/ideas


    system | 2018-10-14 16:03:56 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3547