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Upload agent images and then use PATCH API

  • 1.  Upload agent images and then use PATCH API

    Posted 06-05-2025 18:27

    Martin_Myska | 2023-08-04 14:17:04 UTC | #1

    Hi, with regard to tickets https://developer.genesys.cloud/forum/t/add-update-users-profile-photo/12182 a https://developer.genesys.cloud/forum/t/ability-to-add-change-user-photos-from-api/1269/3 I would like to ask how to upload a binary file with a photo to the platform. I can imagine uploading the photos to a public website and just using the link. However, I'm wondering how to get the photos to the right place on amazon/Genesys, just like I would upload a photo through the Genesys GUI.

    PATCH /api/v2/users/{userId} for update images contains a parameter with a URL. { "images". { "resolution": "x48", "imageUri": "https://prod-euw2-inin-directory-service-profile.s3-eu-west-2.amazonaws.com/image.jpg" },


    It's not clear to me what formats are required and how to get them on the amazon space of Genesys.

    Is there any other API for this?

    Thanks


    system | 2023-09-04 14:18:03 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21320