Hugo_Mahieu1 | 2025-03-03 15:41:46 UTC | #1
Hi everyone,
i create this topic because i need to upload some audio with postman, i using this api /api/v2/uploads/recordings for create a upload URL and then call it to send the audio.
When I run it it gives me a 403 error saying missing permissions "record:record:upload" on my oauth. I am trying to find this one but I couldn't find it, do you know how I can fix this?
Thank you, Regards
Jerome.Saint-Marc | 2025-03-03 15:47:50 UTC | #2
Hello,
Are you using a Genesys EX org? Upload of recordings is only for Genesys EX. It is not available on Genesys CX.
Regards,
Hugo_Mahieu1 | 2025-03-03 16:30:21 UTC | #3
Hello,
No we using GCCX org,is there a workaround to create a prompt, put the audio we want using the API?
Thank you, Regards
Jerome.Saint-Marc | 2025-03-03 17:01:59 UTC | #4
The endpoint you were using in your first post is to upload recordings - not prompts.
If you are looking to create and to upload a prompt, you can have a look at this guide: https://developer.genesys.cloud/routing/architect/prompts/upload-prompts-guide
Regards,
system | 2025-04-02 17:02:56 UTC | #5
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