guilherme.silva | 2018-02-04 22:19:29 UTC | #1
Hi!
I´m having this same problem: https://developer.mypurecloud.com/forum/t/failed-to-import-for-the-contact-list-because-the-custom-id-was-invalid/1700?u=guilherme.silva
The code present in response is: 'inin-correlation-id': '37599042-155f-454f-a7c2-dd72f20fa34e'. The org is : flexcontactcenter;
Is anyway to see in real-time the problem with the correlation id?
Thanks!
tim.smith | 2018-02-05 16:01:04 UTC | #2
Unfortunately, issues with the upload service cannot be investigated via the forum. Please open a ticket with PureCloud Support for this issue. Thanks.
guilherme.silva | 2018-02-06 11:20:48 UTC | #4
Sure.. Understood.. but sad.
https://developer.mypurecloud.com/forum/t/failed-to-import-for-the-contact-list-because-the-custom-id-was-invalid/1700/2?u=guilherme.silva
Thanks.
tim.smith | 2018-02-06 15:41:23 UTC | #5
If you look at my last reply in that thread, it was to refer the person to support after checking the correlation ID and seeing that there's nothing I can do via the forum. 99% of the time, this is the case.
system | 2018-03-09 15:41:34 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 2464