RjElanga | 2022-05-11 07:20:34 UTC | #1
Hi,
I am trying to upload users with the Bullseye ring set however whatever format I used it is not working. I looked into /api/v2/users/{userId}/queues/{queueId}
with this query
{ "id": "1e77ea8d-29d6-450a-9a4b-b124fb99625e", "ringNumber": 2 , "joined": true }
I am getting a 200 ok but queue/user is not getting updated with the new ring number
Jerome.Saint-Marc | 2022-05-11 14:08:48 UTC | #2
Hello,
You can use PATCH /api/v2/routing/queues/{queueId}/members/{memberId} to update the ring number OR the joined status. To update the ring number, only include ringNumber attribute in the request body.
{ "ringNumber": 2 }
Regards,
RjElanga | 2022-05-12 14:29:46 UTC | #3
It is working. Additional question, would it be possible to set the agent ring via the bulk user import when uploading/adding users?
Thanks,
Jerome.Saint-Marc | 2022-05-12 14:50:23 UTC | #4
Hello,
If your question is about the import of users from a csv file Add people with .csv file import, no, it is not possible to set the ring number during this import.
Regards,
RjElanga | 2022-05-13 04:24:39 UTC | #5
Thank you for the clarification.
Regards,
system | 2022-06-13 04:24:40 UTC | #6
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