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UserEndDetailEventTopicUserEndEvent eventTime field bug

  • 1.  UserEndDetailEventTopicUserEndEvent eventTime field bug

    Posted 06-05-2025 18:28

    VadimS | 2023-10-30 14:02:13 UTC | #1

    We are currently working on enhancing Genesys Cloud integration to utilize EventBridge as the transport layer. When we subscribe to the topic 'v2.detail.events.conversation.{id}.user.end,' we start receiving Amazon events that contain 'UserEndDetailEventTopicUserEndEvent' within its 'eventBody.' The issue arises because the 'eventTime' field in 'UserEndDetailEventTopicUserEndEvent' is of type Integer. However, we receive a Long value from EventBridge, which makes it impossible to use 'UserEndDetailEventTopicUserEndEvent.'

    SDK Version: 187.0.0

    UPD: the same with SDK version 195.0.0


    John_Carnell | 2023-10-30 14:04:07 UTC | #2

    Hi Vadim,

    We have received reports of this and opened a ticket with the API team and the EventBridge team. They are looking at a solution, but in the meantime, you can still parse the JSON directly to retrieve the value of out.

    Thanks, John Carnell Director, Developer Engagement


    system | 2023-11-30 14:05:01 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22811