Yvgeni_Liberman | 2022-08-24 06:41:02 UTC | #1
Hi, We are trying to make the integration with 3-rd party system, that's connected to the Genesys Cloud CX by SIP Trunk. They sending to us some information in the SIP header in the X-User-to-User field .
But I can't find how can I get this information in the Architect.
When we are using "User-to-User" field (integration with some other system), we can get it Architect in Call.UUIData
Best regards, Yvgeni
Jerome.Saint-Marc | 2022-09-06 13:39:09 UTC | #2
Hello,
The 3rd party system would have to use the following values for the x-User-to-User header, as described in [UUI data formats](): 12345;encoding=ascii or 3132333435;encoding=hex
If you do not specify the encoding parameters, it is assumed to be hex data I think. As 12345 (X-user-to-user: 12345) is not a valid hex, your Call.UUIData is empty. If you try with 3132333435 (X-user-to-user: 3132333435), it is a valid hex and your Call.UUIData should then be equal to 12345 (decoded hex).
Regards,
Yvgeni_Liberman | 2022-08-24 09:48:26 UTC | #3
Jerome, Many thanks, we will try
Best regards, Yvgeni
system | 2022-09-24 09:48:31 UTC | #4
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