sromocki | 2016-07-27 16:48:23 UTC | #1
Hello,
Is it possible to view notification channels/subscriptions for a user inside the Purecloud platform? Even better, can you see the actual events? Maybe there is some role I need to give the user to view them? Or is this information only accessible via the notifications API?
Thanks, Sean
tim.smith | 2016-07-27 17:02:35 UTC | #2
If you are just wanting to see what the PureCloud UI is doing, you can use your browser's debugging tools. In Chrome's developer tools, the network tab will show all of the outbound requests being made, including the requests to subscribe to notifications. The javascript console does have debug traces for notifications.
Keep in mind that the PureCloud UI is still largely using the v1 API, which is deprecated and will be removed from service later this year. For any new development, take a look at the v2 documentation for Notifications and the User Presence with Notifications tutorial that shows how to use notifications.
sromocki | 2016-07-27 18:41:55 UTC | #3
Where do I go to "subscribe to notifications" in the Purecloud UI?
KevinGlinski | 2016-07-27 18:56:57 UTC | #4
The UI subscribes to the notifications it needs automatically. There isn't a way in the UI to see what is subscribed, it isn't a helpful piece of information to know unless there is a use case I'm missing.
sromocki | 2016-07-27 19:02:51 UTC | #5
We were going to use the section to troubleshoot any issues with our users websocket subscriptions. Maybe a user is complaining about some behavior that has happened due to a websocket event not being received. We can always check via the API, but just wanted to be sure we weren't missing it in the UI. Thanks though!
system | 2017-08-28 19:25:39 UTC | #6
This post was migrated from the old Developer Forum.
ref: 185