sidharth | 2023-09-27 06:54:28 UTC | #1
*/api/v2/speechandtextanalytics/conversations/{conversationId}/communications/{communicationId}/transcripturl*
The API for getting the transcript URL is returning 404 not found. I'm calling it 4 Minutes after the interaction is over. Is there any time frame for the transcriptions to be created inside the Genesys cloud? Or is it happening in real time?
jacobshaw | 2023-09-27 17:43:43 UTC | #2
Hi @sidharth I created a voice conversation and tested this API resource against it and got a 200 response. This was within 4 minutes of disconnect, so I don't think your wait window is an issue. Are you sure your communicationId is correct? See this thread for where to get communicationId https://developer.genesys.cloud/forum/t/communicationid-in-web-message-conversation/12076/3
system | 2023-10-28 17:44:16 UTC | #3
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