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We are getting an error while clearing the contactListId through the Genesys API.

  • 1.  We are getting an error while clearing the contactListId through the Genesys API.

    Posted 06-05-2025 19:25

    ashitsathish | 2023-12-06 07:33:23 UTC | #1

    We are using the Genesys SDK to make an API call to clear the contact list ID. However, we are encountering an error from the Genesys API while attempting to do so. Could you please guide us on how to resolve this issue?

    Please find below the stack trace for the error we are encountering while clearing the contact list ID. com.mypurecloud.sdk.v2.ApiException: error at com.mypurecloud.sdk.v2.ApiClient.interpretConnectorResponse(ApiClient.java:708) at com.mypurecloud.sdk.v2.ApiClient.getAPIResponse(ApiClient.java:760) at com.mypurecloud.sdk.v2.ApiClient.refreshCodeAuthorization(ApiClient.java:358) at com.mypurecloud.sdk.v2.ApiClient.refreshCodeAuthorization(ApiClient.java:366) at com.mypurecloud.sdk.v2.ApiClient.handleExpiredAccessToken(ApiClient.java:716) at com.mypurecloud.sdk.v2.ApiClient.getAPIResponse(ApiClient.java:763) at com.mypurecloud.sdk.v2.ApiClient.invoke(ApiClient.java:871) at com.mypurecloud.sdk.v2.api.OutboundApi.postOutboundContactlistClear(OutboundApi.java:8301)


    system | 2024-01-06 07:34:16 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23541