balamurugan.dhesingu | 2023-07-18 11:35:41 UTC | #1
Hi Team,
Need help with these two queries.
- Is it possible to have custom message instead of the default message at start of the Messenger (in the attached screen shot).
- Is it possible to remove attachment at the Agents end for web messaging using supported content profile. If so please guide.
Regards, Bala
msassoon | 2023-07-18 12:54:39 UTC | #2
- Not possible today, but there is an idea to vote on https://genesyscloud.ideas.aha.io/ideas/CEWMM-I-148.
- This is in development and will be released soon https://genesyscloud.ideas.aha.io/ideas/DXWMM-I-19. This will allow restrictions from both sides
balamurugan.dhesingu | 2023-07-18 13:47:35 UTC | #3
Thanks for the response
system | 2023-08-18 13:48:25 UTC | #4
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