learngen | 2022-06-02 12:24:47 UTC | #1
Hi, we have scenario where we are loosing custom attributes after first conversation times out or is closed. is there a way to retrieve participantdata from previous timedout interaction without reloading the actual webpage?
Also is there a way to minimize web messenger window from within messenger and not from portal?
Angelo_Cicchitto | 2022-06-02 12:30:32 UTC | #2
Hi 👋 From description I'm not totally sure if you are trying to persist attributes on the browser, after page-refresh: if you use our native Database.set JS command, that data is not persisted in browser storage, for privacy reasons, we only store that in-memory, so data is lost upon page-refresh. You should still be able to access that data within your Architect flow logic, even if page changes. You should be able to minimize Messenger via Messenger.close JS command.
system | 2022-07-03 12:31:29 UTC | #3
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