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Web Messenger keeps re authenticating on page refresh

  • 1.  Web Messenger keeps re authenticating on page refresh

    Posted 06-05-2025 18:38

    Ramesh_Harshad | 2024-11-15 14:57:36 UTC | #1

    Hi,

    I followed the guide below and implemented authenticated web messenger in a SPA with auth0. I am having an issue where everytime the page is refreshed, it needs to re authenticate.

    guide: https://developer.genesys.cloud/commdigital/digital/webmessaging/messengersdk/authenticatedMessenger

    My understanding is that if the messenger has already authenticated, it shouldn't need to be authenticated again (unless logout).

    Pls help.


    system | 2024-12-15 14:57:03 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 30402