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  • 1.  Webinar - Knowledge Workbench vs. Knowledge Fabric - June 17 @11 EDT

    Posted 3 hours ago

    Knowledge Workbench vs. Knowledge Fabric: Choosing the Right Solution for Your CX Needs - June 17th @11 AM EST / 4 PM GMT 

    Register here: https://www.genesys.com/events/gcsm-workshop

    Join us as we explore Genesys Cloud's two knowledge management solutions-Knowledge Workbench V2 and Knowledge Fabric-to help you discover the right fit for your needs. You'll learn when to use article-based knowledge versus AI-powered multi-source approaches, and walk away with discovery questions, implementation best practices, and the confidence to deliver modern knowledge-driven CX experiences. 


    #Events/Contests

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    Patricia Hourigan
    Product Specialist
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  • 2.  RE: Webinar - Knowledge Workbench vs. Knowledge Fabric - June 17 @11 EDT

    Posted an hour ago

    @Patricia Hourigan

    Thank you for sharing this information with the community. 😎
    It's super useful for everyone!



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    Yeni Paola Zapata
    Senior Customer Success Manager
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  • 3.  RE: Webinar - Knowledge Workbench vs. Knowledge Fabric - June 17 @11 EDT

    Posted an hour ago

    Patricia Hourigan thank you for sharing



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    Phaneendra
    Technical Solutions Consultant
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