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WFM historical adherence: wfm:historicalAdherence:view

  • 1.  WFM historical adherence: wfm:historicalAdherence:view

    Posted 06-05-2025 18:08

    hnin | 2022-05-17 01:29:38 UTC | #1

    Hello,

    I have the following data in the request body.

    body = { 'startDate' : "2022-05-10T00:00:00.000Z", 'endDate' : "2022-05-11T00:00:00.000Z", 'userIds': [xxxxxxx"] } apiresponse = apiinstance.postworkforcemanagementadherence_historical(body=body)

    The error returned is

    HTTP response body: {"message":"Unable to perform the requested action. You must have at least one of the following permissions assigned: [wfm:historicalAdherence:view]","code":"missing.any.permissions","status":403,"contextId":"c7d90a82-372d-4**675-9697-5f49f8f7ff3c","details":[],"errors":[]}

    I would like to know where I should set the View permission.Thank you. Regards, Hnin


    hnin | 2022-05-17 08:22:23 UTC | #2

    Hi, This issue has been resolved. Our PureCloud engagement partner helped to add the required role. Thank you.

    Regards, Hnin


    John_Carnell | 2022-06-01 14:12:26 UTC | #3


    This post was migrated from the old Developer Forum.

    ref: 14766