Genesys Casual

Is this your first time? Are you a conference regular? We want to hear what you are most looking forward to if you are able to join us in Denver for Xperience 2024. 

You can say the lazy river...I won't blame you.

#CommunityQuestions(Contest,Community,etc.)
#CX Life (Xperience 2020, Industry Discussion, etc.)

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

This will be my first time and I am BEYOND excited (see what I did there... yeah, nerd power). I can't wait to see how AI is and will be a part of landscape, learning best practices from others, sharing what I have been able to accomplish with my team and Genesys.. and of course. hearing the Key Note speaker will be a bucket list item checked off for sure.

------------------------------
Amy Sessions
City of Clearwater - Cutomer Service Manager
------------------------------

Second time going! Looking forward to learning more about AI, hopefully some more information on the Salesforce and Genesys integration, and Lin-Manuel Miranda!! I would just lose my mind if I could meet him, but just to be in the same room as him is going to be so exciting! 

------------------------------
Catherine Behrens
ESRI
------------------------------

Last year was my first and it was so great! I'm looking forward to absorbing tons of info and more 'a ha' & 'that gives me an idea' moments to come home with.

Plus, let's be real... it's Lin-Manuel Miranda! I've been bursting with excitement since the news broke that he was the key note speaker. 

------------------------------
Emily Kammerer
Ascendium Education Solutions, Inc.
------------------------------

First timer here! I'm looking forward to networking with other Genesys customers, finding some bright ideas to take home, and taking in the scenery. Lazy river is definitely in the top 5 though :) 

------------------------------
Larissa Huffman
AUSTIN ENERGY
------------------------------

Unfortunately, I will be be able to attend, but look forward to everyone sharing their Xperience's. :)

------------------------------
Nicki Dehn
AAA Club Alliance
------------------------------

I think I may be helping a question here, but going to the conference would be what I looked forward to, as well as Lin Manuel-Miranda!

------------------------------
Nicole Milliken
Genesys - Employees
------------------------------

I won't be going. Win or lose I am excited that Kiwibank are finalist for the CX innovator for Small business award for work me and my team completed.

------------------------------
Anton Vroon
------------------------------

It has been several years since I last attended Xperience, and I am looking for ward to spending some time with Matt meeting thousands of Community members at our booth.

------------------------------
George Ganahl GCP, GCSME, ICCE, ICHD, etc.
Senior Principal PS Consultant
Genesys
------------------------------

Unfortunately, I won't be able to attend, but I look forward to everyone sharing their experiences

------------------------------
Sascha Gagalon
NTT Germany AG & Co. KG
------------------------------

I'm curious about new resources and insights in the "Xperience 2024"      :-o 

Share with us!!

Att,

------------------------------
Breno Canyggia Ferreira Marreco
https://www.linkedin.com/in/brenocfm-40b62182/
------------------------------

This is my first time going to a convention since the final Interactive Intelligence in Indianapolis, and first as a Genesys customer.  Looking forward to all things AI approach this year.  I know a lot of people are somewhat reticent on what to do and how to use it but, I am really looking forward to seeing how it can improve efficiency and bring multiple systems to use within a single pane of glass for our contact centers.

------------------------------
Bob Hall
Southwest Business Corp.
------------------------------

@Matt Lawson

Did you manage to make it back to your favorite locations? (https://community.genesys.com/digestviewer29/viewthread?GroupId=187&MessageKey=e256adee-a5de-46c9-9582-f80230c3248f&CommunityKey=1de2751c-51a2-4a44-8ef0-b36b9f18a6b2)

------------------------------
Anton Vroon
------------------------------