stephane.laberge1 | 2024-07-16 15:20:17 UTC | #1
We would like to offer callback to caller, but first we would like her/him to tell us her/his first and last name. I understand I need to use a bot, but I do not want to create a bush of intents/utterances for all first and last name that exist in a phone directory. Should I record the caller name and then convert the record into text to be store in a variable or in callback? Is there another solution for this?
system | 2024-08-16 15:21:14 UTC | #2
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