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What it means error "redigo: nil returned"

  • 1.  What it means error "redigo: nil returned"

    Posted 06-05-2025 18:12

    ruben.berlanga | 2017-07-10 08:18:21 UTC | #1

    Hi,

    when I'm invoking method deleteTokensMe of TokensApi for Java SDK, this error is returned but I don't know what it means.

    {"status":500,"code":"internal.server.error","message":"redigo: nil returned","messageParams":{},"contextId":"5af01fd1-b775-46ea-a444-e284147c1952","details":[],"errors":[]}

    Thanks in advance.

    tim.smith | 2017-07-10 14:23:56 UTC | #2

    There was some error with the auth service when attempting to delete the auth token.

    What is the frequency of this issue? Does it happen every time you try to delete a token or is this an isolated event?

    ruben.berlanga | 2017-07-11 07:49:59 UTC | #3

    It usually happens everyday at 1 a.m.

    Is it possible this error happens when user doesn't have any token?

    Thanks

    tim.smith | 2017-07-11 15:52:21 UTC | #4

    1 am in what timezone?

    If the token is expired, it should be returning a 401 response. I've opened API-2715 for investigation.

    ruben.berlanga | 2017-07-12 06:29:31 UTC | #5

    GTM+2.

    The error also happens at 9 a.m.

    Thanks

    system | 2017-08-12 06:29:44 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 1523



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