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  • 1.  What kind of educational background do you have, whether a degree or a course, that isn't related to IT or Genesys?

    Posted 3 hours ago

    In my case, I have a degree as a Chemical Technician, which was a very interesting field of study.

    I really enjoy chemistry, but eventually I decided to study IT and started working with Genesys, and I've been here ever since 😄


    #CoffeeTalk

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    Camila Meneghini
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  • 2.  RE: What kind of educational background do you have, whether a degree or a course, that isn't related to IT or Genesys?

    Posted 2 hours ago

    Ah, so you didn't follow the Walter White career path with your Chemistry knowledge? 🤣

    My education was pretty standard here in the UK - I studied Computing as part of my GCSEs (age 16); then Computing, Maths and Physics at A-level (age 18), then Computer Science at degree level at university. Started work with BT straight from University, and my first job was writing agent desktop applications using the TServer API on Genesys 3.1, and I've been in and around Genesys solutions ever since. 



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    Paul

    Paul Mason
    Specialist Designer - British Telecommunications PLC
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  • 3.  RE: What kind of educational background do you have, whether a degree or a course, that isn't related to IT or Genesys?

    Posted 58 minutes ago
    I'm a physicist and mathematician with a aster's degree in Astronomy, including published research in the field. I also hold three additional graduate degrees in management-related areas, as well as several postgraduate qualifications.
     
    Basically, I'm a teacher whose career path unexpectedly led me to work with Genesys Cloud more recently.


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    Maico Zorzan
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  • 4.  RE: What kind of educational background do you have, whether a degree or a course, that isn't related to IT or Genesys?

    Posted 48 minutes ago

    While my formal degrees are all IT-based, a BS in Software Engineering, MS in IT Management. My Career path started as an Auto Tech and building Drift cars professionally; this all changed back in 2017 when I had got injured and transitioned to a Techline Agent. The company paid for me to get my degrees. After one of the trainings for a new process, I reached out to the instructor to ask how to contact one of the teams who developed the program to give some feedback about the UI and potentially look for an SE role. I was put in contact with my current director and fell into VoIP. This is not exactly what I was pursuing, and I had a bit of apprehension; I have grown fond of the development side of things.  



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    Kyle Morgan
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