Genesys Casual

Hi everyone! 

To go with our new Trivia Tower theme of "Pop Culture 2025 Review" we wanted to ask you: 

What has been your favorite moment of 2025? It can from pop culture, work, or personal life? 

Answer this questions and you'll get three (3) extra points added to your Trivia Tower score! Remember, when you play in Trivia, please no Googling, we want you to use only your mind-grapes so it's fair for everyone!

While you're thinking of an answer, I'll go first: 

My favorite moment of 2025 is when I was able to go chill in Costa Rica for two weeks back in August! We stayed in Playas del Coco and then travelled a few hours to La Fortuna to visit a place we've never been to before. It was full of adventure, relaxation, great food, and quality time with my family.

Now it's your turn! Did you go see Taylor Swift? Did someone you love graduate? Tell us about it! 

#Events/Contests

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Nicole Milliken
Senior Online Community Video Specialist
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My favorite moment from the past year was when my wife and I went to the Grand Canyon. That first glimpse over the edge and into the vast canyon below is breathtaking! An amazing trip that I will not soon forget.

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John Butine
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Hi Nicole,

I think you will guess from my quiz score I have no idea on most pop culture so if I get a high score it's purely guesswork! Probably my favourite moment of 2025 was a short cruise to Rotterdam but being able to take our grown up children. Due to work challenges we've not been able to do this for several years and everyone all dressed up for the obligatory photo opp added a touch of class.

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Richard Chandler
Connect
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Hi Nicole

My favorite moment from this year was a trip my wife and I took to France, where we had the opportunity to stay in Saint-Jean-d'Aulps.  From having our first snowboarding session, good food, and just being able to spend quality time with friends and family.  A real highlight for me in 2025.

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Stephan Taljaard
EMBEDIT s.r.o
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Our favorite moment from 2025 was when my wife and I took a vacation to the Pigeon Forge, TN area.  It was the first time we rented a cabin instead of staying at a Hotel.  The area and vacation was very nice and exceeded our expectations.

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Michael Jewell
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My favorite moment from this past year is when I nurtured a sick stray kitty back to health, worked with them to trust humans and feel safe being around other cats. The end result? a very happy & successful forever home was found.

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Jacqueline Turner
Workflow Coordinator
NYCM Insurance
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My best moment of 2025 was spending a quiet weekend with my family, just talking, playing games, and enjoying each other's company. It reminded me how important simple, happy moments are.

I like pop culture and Music, my favorite moment of 2025 has to be watching the capybara memes take over social media.It was funny and happy, and it made the year feel lighter and more fun.

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Muhammad Rizwan
Solution Consultant
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My favorite moment of 2025 was dropping 20 pounds of body weight AND improving my tennis game.  Tennis, anyone?

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Frank Calderon
Engineer
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My favorite moment was seeing a lot of my former colleagues graduate from university after so much effort and work. 
Definitely proud of them.

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Franco Tortolini
NA
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My favorite moment of 2025 - besides meeting so many amazing people at Xperience this year - was being able to move back to my office after a year of renovations to our building. I apparently won "the coziest office" award when we all got back.

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Amy Sessions
Division Manager, Utility Customer Service
City of Clearwater
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My favorite moment of 2025 is when I danced a lot with my wife at my Office Christmas party :)

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Lalit Gupta
Consultant
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My favorite moment of 2025 was playing Clair Obscur: Expedition 33.

Unforgettable atmosphere, story, and music.

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Luiz Rosa
Full stack developer
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My favorite moment of 2025 is buying another motorcycle!

Getting several Genesys certifications has been pretty cool too 

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Garrett Mowery
ISN Software Corporation
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My favorite moment is ...

I think it was the first time I went to Adelaide.

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Aoki Nobuhisa
担当課長
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Hi,

I travelled a lot in 2024, got promoted, had many other good news' etc, but My 2025 have been work-heavy. So, my favourite moment of this year is right now, when I'm booking my next vacation trip & planning to travel a lot in 2026. 
Also, I'd like to mention how much I enjoy being a part of this community. It had helped & motivated me to keep learning Genesys & contribute more, apart from the contacts I've made, the learning & fun I had, and rewards I've received.
thanks

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Ashiesh Sharma
GCX- GCP, ARC, SCR, QM
BT plc
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2025 mostly sucked for various personal reasons, and my highlight for 2025 will be my youngest granddaughter's first birthday tomorrow (Dec 18!)

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Marty Hand
CTO
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2025 has not been the best of years so hoping and looking forward to 2026 - but my highlight was being able to go to Lapland UK for an awesome experience with our daughter, son in law and the 3 grandchildren, seeing their excitement and their little faces light up was magical 🤩🤩

Also, that quiz was complete guesswork but definitely made my brain work!!!

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Tracy
Genesys
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My favorite moment of 2025 was when I played Overcooked with my friends, we laughed a lot and learned to work better as a team.

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Letícia Matos
-
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My favorite moment of 2025 was the Mother's Day lunch I was able to treat my family to. For the first time, we went out to eat together - especially my mother and my grandmother - at a special restaurant. It was incredibly gratifying to pay the bill and see their smiles on such a meaningful day. I'm certain that moment is cherished in their hearts just as much as it is in mine, for having had the opportunity to give back, even if just a little, all the love I've always received from them.

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Larissa Andrade
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We don't have kids, so we have dogs.  Our Staffy of 13 years crossed the rainbow bridge in November.  So, we adopted 3 dogs from a rescue in the US Virgin Islands.  They arrived to us last weekend just after the snowstorms hit the Midwest.  It's been quite a week so far seeing them play in the snow after knowing only sun and sand.  Even though this journey started with a downturn we are very happy for the way it ended giving these pups a new life.

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Bob Hall
.
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My son entered medical school in July after graduating from Point Loma University.  He paid for his 4 years in college with scholarships and work, and now also med school himself through hard work, good grades, and beneficial relationships.  He is the first person in our family in 4 generations to ever get into med school and is working to become an orthopedic surgeon in 10-12 years.  

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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My favorite moment of 2025 was seeing my son learn another language. Watching him understand, speak, and connect with a new culture was incredibly special. It felt like witnessing his world expand in real time - a reminder that learning opens doors far beyond words.

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Raphael Poliesi
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2025 had a lot of serious lows, and some serious highs. For favorite moment, I'm going to say when we found out my husband was moving to first shift at the end of September. He'd been on third for about 8 years prior to that. Total game changer!

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Emily Kammerer
Manager - Telephony Systems
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GIRL - I feel your sentiment so hard about 2025 having some serious lows. But I'm happy to focus on the happiness that is to come in 2026 because we paid our dues! 

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Nicole Milliken
Senior Online Community Video Specialist
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Original Message:
Sent: 12-18-2025 15:13
From: Emily Kammerer
Subject: What was your favorite moment of 2025?

2025 had a lot of serious lows, and some serious highs. For favorite moment, I'm going to say when we found out my husband was moving to first shift at the end of September. He'd been on third for about 8 years prior to that. Total game changer!

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Emily Kammerer
Manager - Telephony Systems
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Honestly...it was June, and my daughter-in-law went to the hospital with a life-threatening condition for both her and her unborn baby. Long story short, our grandson was born prematurely, they both spent a couple weeks in the hospital touch and go, but now both are doing well and our grandson is a healthy thriving baby. So, the favorite moment is when we got word that both were ok and going to live.

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George Ganahl GCCX-AI, GCP, GCD
Technical Adoption Champion
Genesys
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My favorite moment of 2025 was Tomorrowland Brasil 🇧🇷✨

Being there, surrounded by people from all over the world, incredible energy, and the music that I love was something really special. The production, the atmosphere, and especially the progressive/melodic sets made it unforgettable. It was one of those moments where you completely disconnect from routine and just live the experience.

Definitely a memory I'll carry with me for a long time!

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Mateus Nunes
Tech Leader Of CX at Solve4ME
Brazil
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My favorite moment of 2025 was undoubtedly my enchanting three-week break in Aveyron last summer! The trip was a succession of wonders, with magnificent landscapes and a unique heritage, including no fewer than 11 of the "Most Beautiful Villages in France," which we took the time to discover one by one. One of my favorite moments remains the breathtaking view of Belcastel, with its castle and old stone bridge reflected in the river; it's like a living postcard.
The adventure was also on the plate with incredible local cuisine. We savored every moment, from country markets to generous tables:
•    The unmissable aligot that melts under the fork.
•    The tasty tripoux for festive mornings.
•    The famous gâteau à la broche tasted at a bend in a hiking trail.
Between medieval fortresses, green valleys, and local feasts, these three weeks were a perfect blend of culture, nature, and good food. A precious memory that I won't soon forget!

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Laurent Cousin
Senior Solution Consultant
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My favorite moment from 2025 was when I went to Taiwan with my family and we enjoyed strolling at night, eating Taiwanese sausages and stinky tofu. There was no pressure, just us, enjoying the stay. :)

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Angelica Elaine Ponce
Technical Team Lead, Product Support
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My favorite moment in 2025 was my vacation, I really needed some time to rest.

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Elisson Fernandes
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My favorite moment has yet to happen....and that would be the end of 2025. :)

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Nicki Dehn
Senior Cloud Partner
AAA Club Alliance
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My son's wedding! 

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
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My favorite moment of 2025 was my wedding, which took place earlier this month on the 6th - an unforgettable day full of love and happiness.

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Gabriel Garcia
NA
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Personally, best moment was getting married on the 10th anniversary of our first date, in the park where we had that date. 

Work-wise, best moment by far was being on stage celebrating our fantastically awesome rockstar Orchestrators Innovation Award winners at Xperience

. 

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Ginger Conlon
Director of Customer Stories
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Congratulations!  My husband and I got married on the 10th anniversary of our first date.  One less date to remember. 

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
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Original Message:
Sent: 12-20-2025 12:05
From: Ginger Conlon
Subject: What was your favorite moment of 2025?

Personally, best moment was getting married on the 10th anniversary of our first date, in the park where we had that date. 

Work-wise, best moment by far was being on stage celebrating our fantastically awesome rockstar Orchestrators Innovation Award winners at Xperience

. 

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Ginger Conlon
Director of Customer Stories
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My wife and I were married on Christmas Day since she isn't great with dates….

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Marty Hand
CTO
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Original Message:
Sent: 12-20-2025 13:05
From: Gina Palmer
Subject: What was your favorite moment of 2025?

Congratulations!  My husband and I got married on the 10th anniversary of our first date.  One less date to remember. 

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
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Original Message:
Sent: 12-20-2025 12:05
From: Ginger Conlon
Subject: What was your favorite moment of 2025?

Personally, best moment was getting married on the 10th anniversary of our first date, in the park where we had that date. 

Work-wise, best moment by far was being on stage celebrating our fantastically awesome rockstar Orchestrators Innovation Award winners at Xperience

. 

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Ginger Conlon
Director of Customer Stories

Love this, Marty! I mean, hey, if you're going to choose an easy date to remember, Christmas Day is definitely in the top 5 (along with New Year's Eve, Valentine's Day, etc.).

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Ginger Conlon
Director of Customer Stories
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Original Message:
Sent: 12-20-2025 13:18
From: Marty Hand
Subject: What was your favorite moment of 2025?

My wife and I were married on Christmas Day since she isn't great with dates….

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Marty Hand
CTO
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Original Message:
Sent: 12-20-2025 13:05
From: Gina Palmer
Subject: What was your favorite moment of 2025?

Congratulations!  My husband and I got married on the 10th anniversary of our first date.  One less date to remember. 

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Gina Palmer
Manager, Workforce Management
Papa, Inc.


Original Message:
Sent: 12-20-2025 12:05
From: Ginger Conlon
Subject: What was your favorite moment of 2025?

Personally, best moment was getting married on the 10th anniversary of our first date, in the park where we had that date. 

Work-wise, best moment by far was being on stage celebrating our fantastically awesome rockstar Orchestrators Innovation Award winners at Xperience

. 

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Ginger Conlon
Director of Customer Stories

Thank you, Gina! And, 100% agree on the 'same date' thing. 😁

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Ginger Conlon
Director of Customer Stories
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Original Message:
Sent: 12-20-2025 13:05
From: Gina Palmer
Subject: What was your favorite moment of 2025?

Congratulations!  My husband and I got married on the 10th anniversary of our first date.  One less date to remember. 

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
------------------------------


Original Message:
Sent: 12-20-2025 12:05
From: Ginger Conlon
Subject: What was your favorite moment of 2025?

Personally, best moment was getting married on the 10th anniversary of our first date, in the park where we had that date. 

Work-wise, best moment by far was being on stage celebrating our fantastically awesome rockstar Orchestrators Innovation Award winners at Xperience

. 

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Ginger Conlon
Director of Customer Stories