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Which API to initiate/start recording on an internal call?

  • 1.  Which API to initiate/start recording on an internal call?

    Posted 06-05-2025 18:28

    VaunMcCarthy | 2023-10-10 19:37:11 UTC | #1

    I see a number of APIs that have a content/attribute of recording or recordingState. Can any of them be used to start recording for an internal call - so do the equivalent of the agent clicking the record button? Second question, would recordings initiated this way be evaluated by policies?


    system | 2023-11-10 19:38:02 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 22460