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  • 1.  Workforce managment APi

    Posted 06-05-2025 18:03

    dtorres265 | 2021-08-19 18:51:17 UTC | #1

    We are trying to run this from postman /api/v2/workforcemanagement/businessunits/{businessUnitId}/weeks/{weekId}/schedules/{scheduleId}/agentschedules/query

    and I'm having the following error when executing I'm passing this into the body { "managementUnitId": "", "userIds": [ "" ] }

    "message": "HTTP 415 Unsupported Media Type", "code": "unsupported media type", "status": 415, "contextId": "7ce5bb6a-6acc-4256-a515-1a7575834ac9", "details": [], "errors": []

    No matter what I add into the body it always give the same error.

    Any ideas? thanks.


    tim.smith | 2021-08-19 19:14:10 UTC | #2

    It looks like you're sending text/plain as the content type (or you're sending nothing and that's a default trace, I can't tell). Try specifying it as JSON using the header: content-type: application/json. https://developer.genesys.cloud/api/rest/quickstart#make-a-request


    system | 2021-09-19 19:14:28 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 11787