Genesys Cloud CX: Design an IVR with Simple Drag and Drop

Genesys Beyond Webinar

Genesys Cloud CX: Design an IVR with simple drag and drop

 Content

• Introduction to Architect
• Genesys Cloud Architect Interface
  • Types of flows: It is not only about voice.
  • Design a IVR with drag and drop
  • How to learn more about it
• ARCHY
• Putting it all together

 Date

23. June 2022; two identical sessions to cover different time zones.

 Duration

1 hour

 Delivery Type

Presentation with instructor demonstrations.

 Target Audience

• System Administrator
• System Integrator
• Anyone who is interested in Designing an IVR

 Prerequisites

Zoom Registration links are

Morning:
https://genesys.zoom.us/webinar/register/WN_ILyY4P8BTz2LRNaNHi2Yjw
[04:00 AM in Eastern Time (US and Canada)

 09:00 AM in the United Kingdom

 10:00 AM in Amsterdam, Berlin, Rome

 04:00 PM in Singapore]

Afternoon:
https://genesys.zoom.us/webinar/register/WN_35CgCyP8Tx64GmNgVkZCkA

[11:00 AM in Eastern Time (US and Canada)

 04:00 PM in the United Kingdom

 05:00 PM in Amsterdam, Berlin, Rome

 11:00 PM in Singapore]

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