Quarterly Genesys Cloud Roadmap Webinar for Customers and Partners

When:  Apr 23, 2025 from 10:00 to 12:00 (ET)
  1. We invite you to join the Genesys Cloud Product Management team for the Quarterly Product Roadmap Webinar! While this will be a deep dive into select product areas, the live roadmap is always available on our ideas portalThis quarter we will share the following:  

Product Announcements

·         CIDR

·         Resource Center Migration

·         Web Chat Deprecation

·         New Admin Experience - Web messaging

Product Deep Dives

    • Workforce Management Acceleration
    • Desktop UI
      • Agent UI Multiple Contextual Panels
      • New Navigation System and Information Architecture
    • Journey Management

Dates/Times:

Two sessions will be held: April 23rd at 10 AM EST and 7 PM EST

Links: 

AM Session:

https://genesys.zoom.us/webinar/register/6917417941910/WN_Rib-pfoGS_6kByMAgIlkqw

PM Session: 

https://genesys.zoom.us/webinar/register/9417417945085/WN_knZnWKdJQ6maw9b2XhM6KQ

Location

Online Instructions: