Quarterly Genesys Cloud Roadmap Webinar for Customers and Partners

1. We invite you to join the Genesys Cloud Product Management team for the Quarterly Product Roadmap Webinar! While this will be a deep dive into select product areas, the live roadmap is always available on our ideas portal. This quarter we will share the following:  

Product Announcements

·         CIDR

·         Resource Center Migration

·         Web Chat Deprecation

·         New Admin Experience - Web messaging

Product Deep Dives

• Workforce Management Acceleration
• Desktop UI

• Agent UI Multiple Contextual Panels
• New Navigation System and Information Architecture

• Journey Management

Dates/Times:

Two sessions will be held: April 23^rd at 10 AM EST and 7 PM EST

Links: 

AM Session:

https://genesys.zoom.us/webinar/register/6917417941910/WN_Rib-pfoGS_6kByMAgIlkqw

PM Session: 

https://genesys.zoom.us/webinar/register/9417417945085/WN_knZnWKdJQ6maw9b2XhM6KQ