Genesys Cloud CX Roadmap Webinar for Customers and Partners

When: Oct 25, 2023 from 10:00 to 11:00 (ET)

Associated with Genesys Cloud - Main

Join our Product Management team as we provide an update on the features that we’re currently working on and the features we plan to work on going forward. As a reminder, this is a deep dive into a few key product areas and does not cover the complete Genesys Cloud roadmap. You can access the live product roadmap in Aha! to see what PMs are working on in real time and when we anticipate to deliver features of special interest to you.

Deep Dive Sessions:
- Intro – Including quick overview of Generative AI
- CRM Integrations - CX Cloud from Genesys and Salesforce
- Platform Support Tools – Supportability Update
- SMS with a focus on BYO
- WhatsApp Update

Date and Time for Event: We have two sessions available for customers and partners on Oct 25^th at 10 AM EST, and 10 PM EST.

AM Session Link:

https://genesys.zoom.us/webinar/register/6416966230135/WN_A6bOXJgYRgKb2wmD2CdHew

PM Session Link:

https://genesys.zoom.us/webinar/register/2116966230377/WN_hzVFI6MxRnOq6k2n2zFqyg

#Unsure/Other

Location

Online Instructions:

Url: http://genesys.zoom.us/webinar/register/6416966230135/WN_A6bOXJgYRgKb2wmD2CdHew
Login: To register for this event, please click the link above.