Overview
This 1-hour webinar introduces you to key concepts of Genesys Dialog Engine Bot Flows (Voice Bots).
Content
On this webinar, you will learn about:
· Introduction to Genesys Dialog Engine Bot
· Key Concepts
· Building a Voice Bot Using Architect
Date: 11. October 2023
Duration: 1 hour
Delivery Type: Presentation with instructor demonstrations
Target Audience:
Ideal for Contact Center Administrators
Prerequisites: A basic knowledge of Genesys Cloud CX is recommended.
Times:
11:00 AM in Eastern Time (US and Canada)
4:00 PM in the United Kingdom
5:00 PM in Amsterdam, Berlin, Rome
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