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Mr. William Moreno

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RE: Behaviour of zendesk ticket on campaigns

Posted By William Moreno 11-10-2022 18:32
Found In Egroup: Genesys Cloud - Main \ view thread
Hello Zendesk support did not help much. We solved the problem using data actions for consume the API of Zendesk Saludos. Ing. Gladys Galabay Ingeniera de Servicios Ofc: +59324007400 Ext: 461 Cel: +593997141878 HighTelecom Cía. Ltda. www.hightelecom.com Pasión por Tr ...

RE: Do not appear the value of each question scored of evaluation form

Posted By William Moreno 09-30-2021 19:01
Found In Egroup: Genesys Cloud - Main \ view thread
Hi I did not receive an answer. But I think that the presentation changed and now only appear the score of the question group and also the finally score. Saludos. Ing. Gladys Galabay Ingeniera de Servicios Ofc: +59324007400 Ext: 461 Cel: +593997141878 HighTelecom Cía. Ltda. ...

RE: Fortigate "WebRTC.Local.IP.Addresses.Disclosure" Event

Posted By William Moreno 09-07-2021 11:17
Found In Egroup: Genesys Cloud - Main \ view thread
Great! Thanks Vincent Saludos. Ing. Gladys Galabay Ingeniera de Servicios Ofc: +59324007400 Ext: 461 Cel: +593997141878 HighTelecom Cía. Ltda. www.hightelecom.com Pasión por Transformar La información contenida en este mensaje y sus anexos es confidencial y reservada, ...

RE: Fortigate "WebRTC.Local.IP.Addresses.Disclosure" Event

Posted By William Moreno 09-07-2021 11:06
Found In Egroup: Genesys Cloud - Main \ view thread
Good Morning Vincent No, I wished to find an answer in the community but thank you I going to open a case with the Care. Saludos. Ing. Gladys Galabay Ingeniera de Servicios Ofc: +59324007400 Ext: 461 Cel: +593997141878 HighTelecom Cía. Ltda. www.hightelecom.com Pasión por ...

RE: I can not activate Embed Interaction Window script in Salesforce

Posted By William Moreno 05-26-2021 11:26
Found In Egroup: Genesys Cloud - Main \ view thread
Hello Test with it: Enter in Gestor de aplicaciones de Lightning Experience, for choose the application where you need show the script After en Utiliy Bar Items enter in Open CTI Softphone And finally I wish that it be help you! Saludos. Ing. Gladys Galabay Ingeniera de Servicios ...