Hey Developer Community, Navigating content at Genesys can be tough. Today, I want share some vital tips that should make your life easier. I want to cover the following: Topic Tags - How to Browse and Follow Favorite Posts How to Receive ...

Q1: Is the guess correct that OAUTH-0001 detection depends on the OAuth grant type? Yes, your understanding is largely correct. The OAUTH-0001 event, named "OAuth exchange code failure," is specifically tied to grant types that involve an authorization ...

Hi Adrian, That's a good catch! While the general guidance or common practice for Genesys Cloud Platform API timeouts is often suggested to be around 12-15 seconds, the SDK itself does indeed default to 16 seconds. You are correct, this is also configured ...

Hi Jason, Thank you so much for your detailed response and for confirming many of our assumptions! It's incredibly helpful for us and the wider community. Regarding your comment on using separate OAuth clients for isolating limits between flows: ...

Could someone confirm if the Service Mapping information is correct for Supportability | Location? It lists that "Verify" is a valid action, yet I am unable to get logging for any address verification. Thank you. ------------------------------ Chad ...

Can you explain 'A utomating your configuration changes via CX as Code'? ------------------------------ Sesha Reddy Kalluri Venkata ------------------------------

We have a custom agent UI and are leveraging the Genesys Cloud APIs (not the GC portal). For outbound calls, which API would be used to inform the dialer of the current stage in a call ("set stage")? Thanks! #PlatformAPI ------------------------------ ...