Honorable Professor

How it can be earned: You have posted more than 10 library entries. (Click here to learn more about The Library)

Description: Your quest for knowledge is paramount. You have a lot to share and your additions to the Genesys Community library are a great resource for others!

All-Star Contributor

How it can be earned: Have at least 15 discussion posts marked as the best answer.

Description: Hey now, somebody once told me you may not give the “best” answer all of the time, but who says it gets cooler than this? You made the difference, you hit the ground running and that's more than impressive to us!

Conversation Explorer

How it can be earned: You created more than 50 posts! (New discussion threads and replies apply.)

Description: This is Ground Control to say, “You’ve really made the grade!” You are not one to shy away from a conversation. Take you protein pills, put your helmet on, and keep exploring.

Social Media Maestro

How it can be earned: You have a Photo in your profile (don’t worry, it doesn’t have to be of you) and you have filled out 50 percent your profile’s information.

Description: Your social media skills are strong (can you help my parents, please?). Great job completing your profile and inviting the community to connect with you.

Consummate Networker

How it can be earned: You have made 15 connections in the community.

Description: Wow! Someone’s popular. You’ve gone out of your way to connect with peers on an interpersonal level. Keep bridging new friendships and being such a welcoming member of the community.

Conference Attendee

How it can be earned: You Attended The CX Event of the Year!

Description: You hit the honky tonks in Nashville or the cool rockies of Colorado with Genesys, and this badge is a sarsaparilla sweet reminder of the stories that came out of it. 

Pardon The Mess

How it can be earned: View the Community on a Mobile Device.

Description: Oh gosh, we weren't expecting company! Well, come in the place is a mess and we haven't had time to clean up. You won't judge us right? We're still renovating our mobile experience.

Newsies

How it can be earned: Subscribe to a Digest (Update your settings here)

Description: Papes?! Papes?!?! Who needs papes? This is a digital world and you're the king of New York! Subscribe to a community digest to receive a personalized summary of hot discussions from your favorite communities. Open the gates and seize the day!

Eager Recruit

How it can be earned: Join the Community and post within your first 10 days!

Description: Faster than a speeding car, more confident than a kid in a Batman shirt, you wasted no time jumping in on the action, and we honor you for it! 

Community Jedi - Youngling

How it can be earned: Earn 25 contributor points by a combination of starting that many discussions or submitting that many replies. 

Description: Much to learn you have, but much to grow you show.

*Editor's note - Yoda speak is hard.

Community Jedi - Padawan

How it can be earned: Earn 75 contributor points by a combination of starting that many discussions or submitting that many replies.

Description: In my experience, there's no such thing as luck. You reached this rank through hard work and dedication. I would say that I love you, but you know.

Community Jedi - Knight

How it can be earned: Earn 150 contributor points by a combination of starting that many discussions or submitting that many replies.

Description: You are ready to join the council. You should now be able to levitate objects with your mind...

* "No one can actually levitate anything with their mind," she thought and made the computer type. *

Appetite for Instruction

How it can be earned: Create 1, 3 or 5 Library entries

Description: Welcome to the jungle just outside of Paradise City, sweet child of mine. It's so easy to post a discussion, but you're crazy for knowledge and took the nightrain to create or upload some worthwhile documentation for your favorite Rocket Queen. 

Power to the People

How it can be earned: Vote in 1, 5, or 10 polls.

Description: Say you want a revolution. Well no need to get on your feet, pressing a button will do just fine. Right on!

Life of the Party

How it can be earned: Create a discussion thread that receives 10, 20, or 30 replies.

Description: Congratulations, you got the conga line going! Feel free to keep that lampshade on your head and let the good times roll.

Community Laureate

How it can be earned: Receive 1, 5, or 10 Best Answers.

Description: Henry Miller once wrote, "Writing is its own reward." You, however, get a badge and the thanks of a grateful community.