Hi Team, appreciate your support, as i want to create grammar for input block in java composer application, the grammar should accept digits as below schemes: - 123*12*458** - 445**34**345 -**345457*45** this is because the current builtin grammar not supporting the asterisk . Thanks, ...

Composer Root Logic

Posted By Omar El Hawary 10-13-2019 05:11
Found In Egroup: PureEngage On-Premises \ view thread

im trying to define root global variable in composer GVP application first of all the variable is shared, but its value not shared, anybody know how to make it shared? also i tried a lot of work around, but composer root actually ignores any tag else var tag when i debug. Appreciated :) #Unsur ...

RE: Composer Logs

Posted By Omar El Hawary 10-09-2019 11:05
Found In Egroup: PureEngage On-Premises \ view thread

Dears, any reply please :)

RE: Composer Capacity

Posted By Omar El Hawary 10-07-2019 04:17
Found In Egroup: PureEngage On-Premises \ view thread

Well, is there a steps you can provide please.

Composer Capacity

Posted By Omar El Hawary 10-01-2019 06:39
Found In Egroup: PureEngage On-Premises \ view thread

when I implement a composer application how do I calculate the Tomcat capacity for it? #Unsure/Other

Composer Logs

Posted By Omar El Hawary 10-01-2019 06:35
Found In Egroup: PureEngage On-Premises \ view thread

I have a lot of IVR application developed by composer, is there a way to make every applications log separated from the MCP logs, also the tomcat logs doesn't has session id, so I cannot relate every request with its response or relate it to a call session with MCP #Implementation

RE: How I can change value of system variables in Composer?

Posted By Omar El Hawary 09-30-2019 09:08
Found In Egroup: PureEngage On-Premises \ view thread

you can change system variables by using assign block after the entry, or you can right click on the callflow and edit it with text editor instead of callflow editor and edit the value of the variable, regarding passing parameter to subdialog, you open the subflow and edit the entry variables to be ...

RE: Apache Tomcat 7.0.9 Setup for Composer in Eclipse Mars.2

Posted By Omar El Hawary 09-30-2019 08:56
Found In Egroup: PureEngage On-Premises \ view thread

Dear Yaksh, Check below replies for your questions: So my first question is where is this webapp folder? first you must use the tomcat installed inside the composer folder as it has some jars related to composer in its lib folder also you must the the webapps folder it self, but when you deploy ...

RE: changeing system variables in composer

Posted By Omar El Hawary 09-30-2019 08:37
Found In Egroup: PureEngage On-Premises \ view thread

you can right click on the flow and open it with text editor instead of call flow editor and edit the variables, or use assign block after the entry to edit the values

RE: Dynamic Menu in Composer

Posted By Omar El Hawary 09-30-2019 08:29
Found In Egroup: PureEngage On-Premises \ view thread

you can use GAX - define OPM parameters - get these parameters in the strategy and attach them to the attached data - get them in your IVR using interaction block - branch on them and play the menu you want - you can also play a dynamic menu by input block getting its prompts from the database ...

RE: paste on composer fail

Posted By Omar El Hawary 09-30-2019 07:42
Found In Egroup: PureEngage On-Premises \ view thread

make sure that you are using composer perspective or composer design, also you can copy and paste using the options in the right click.

RE: Compatibility between Composer versions

Posted By Omar El Hawary 09-30-2019 07:37
Found In Egroup: PureEngage On-Premises \ view thread

it will works normally, - first of all to back up your work install your windows in new machine, then install the new composer, - import your projects - right click every project and press upgrade - see the result if upgraded success then it will work well

RE: composer tomcat deployment

Posted By Omar El Hawary 09-29-2019 11:01
Found In Egroup: PureEngage On-Premises \ view thread

i think this issue is related to missing libraries in Tomcat, make sure that you are using the tomcat installed with composer.

RE: Composer reporting Action block not initating ivr_action_start.

Posted By Omar El Hawary 09-29-2019 10:55
Found In Egroup: PureEngage On-Premises \ view thread

you have 2 ways to do this, using assign block after the entry of each callflow, or you can right click on the flow and open it with text editor instead of callflow editor and search for the enable report variable and change its value to true

RE: Composer : logs not captured in Composer.Log

Posted By Omar El Hawary 09-29-2019 10:49
Found In Egroup: PureEngage On-Premises \ view thread

Dears, I think you will not be able to find any logs in the MCP related to the backend requests details, as you can see when you are gonna use the webrequest block or the webservice block, it calls a JSP in the composer files/include called getWebRequestData.jsp and getWebServiceData.jsp, this ...

RE: Composer "Transfer" block issue.

Posted By Omar El Hawary 09-29-2019 10:47
Found In Egroup: PureEngage On-Premises \ view thread

Try to use 6001 only in transfer block

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