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Mr. Ranjit Patel

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EMEA Agents call are storing at US West.

Posted By Ranjit Patel 06-28-2019 16:52
Found In Egroup: PureEngage Cloud \ view thread
Our Deplyement is on multiple regions PureEngage Cloud .. We have EMEA, APAC US E/US W. EMEA Agents call are storing at US Spechminer - why is this happning not sure can some one put some more light .. If i am not wrong - If the agents are on EMEA Region there recording call should be also in EMEA ...

PureEngage Cloud - Agents

Posted By Ranjit Patel 07-16-2018 03:09
Found In Egroup: PureEngage On-Premises \ view thread
do we have any network recommendations from Genesys for PureEngage Cloud Agents ? I am trying to fine tune network for agents who are on wifi. ------------------------------ Ranjit Patel ------------------------------

RE: Welcome to the Certification Community!!!

Posted By Ranjit Patel 07-15-2018 23:45
Found In Egroup: Certification and Training \ view thread
thanks you, It is going to add lot of value ... ------------------------------ Ranjit Patel AT&T Corp. ------------------------------

PureEngage Cloud - Self-Service

Posted By Ranjit Patel 05-25-2018 14:03
Found In Egroup: PureEngage Cloud \ view thread
I am trying to find the document for PureEngage Cloud - Self-Service but could not able to find any details like architecture etc , can some one help me on it ------------------------------ Ranjit Patel ------------------------------