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Sonia Alexander

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Mascot Challenge: Genie in a lantern

Posted By Sonia Alexander 09-21-2021 20:18
Found In Egroup: Genesys Casual \ view thread
Making wishes come true .... #CommunityQuestions(Contest,Community,etc.) ------------------------------ Sonia Alexander Product Line Manager, Digital Genesys Engage Social and Messaging ------------------------------

RE: WDE - Send Twitter direct message

Posted By Sonia Alexander 06-18-2021 10:17
Found In Egroup: PureEngage On-Premises \ view thread
Hi Felipe, Our team has investigated and found the feature is not currently supported. We encourage to submit an Idea in the Product Ideas Lab so it can be considered for upcoming releases. The Product Ideas Lab is available after signing into the Genesys Knowledge Network. Thank you! Sonia ...

RE: WDE - Send Twitter direct message

Posted By Sonia Alexander 06-08-2021 12:47
Found In Egroup: PureEngage On-Premises \ view thread
Hello Felipe Initial investigation suggests that the feature you are requesting is not supported by the Social Media Plugin for WDE currently. However, the Social Engagement team is continuing to investigate on this. We will provide an update as soon as we have a concrete answer ------------------------------ ...