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Mr. Shahzeb Iqbal

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RE: No queues are configured in "My interaction Queues" WDE

Posted By Shahzeb Iqbal 01-29-2017 19:56
Found In Egroup: PureEngage On-Premises \ view thread
You need to add your filter names on the specific option in WDE application object. All the filter names in a comma seperated list.

RE: Implement Outbound Preview Mode

Posted By Shahzeb Iqbal 01-29-2017 19:54
Found In Egroup: PureEngage On-Premises \ view thread
Have you already loaded and started a champaign ?

RE: WDE Customisation

Posted By Shahzeb Iqbal 01-29-2017 19:48
Found In Egroup: PureEngage On-Premises \ view thread
Contact me on shaahzeb@gmail.com (mailto:shaahzeb@gmail.com), and i will provide you with example code on how this could be done in the most efficient way. Also what are the options you have in terms of events handling for a multimedia type interaction compared with a voice type interaction.