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Mr. Halesha Nagarajappa

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RE: Email looping

Posted By Halesha Nagarajappa 12-13-2023 08:46
Found In Egroup: Genesys Cloud - Main \ view thread
Hi Anton would it be possible to share the snapshot of this in queue email flow if its done.. i am having some challenge in visualizing the logic outlined above ? Regards Halesha sn ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited -------- ...

RE: SMTP Oauth2.0 set up

Posted By Halesha Nagarajappa 08-25-2023 00:02
Found In Egroup: Genesys Cloud - Main \ view thread
Hi Ahmed Faheem were you able to get pass this error ? i am also seeing the same error message and dont know what to do next Regards Halesha sn ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited ------------------------------

RE: SMTP Oauth2.0 set up

Posted By Halesha Nagarajappa 08-23-2023 09:34
Found In Egroup: Genesys Cloud - Main \ view thread
Hi All, we have configured SMTP with Oauth2.0 but we are seeing "No SMTP Host Configured for Integration Id" . Any one has seen this before ? Regards Halesha sn ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited ----------------------- ...

RE: SMTP Oauth2.0 set up

Posted By Halesha Nagarajappa 08-07-2023 04:59
Found In Egroup: Genesys Cloud - Main \ view thread
Thank Harpal. is "Add a TXT record to your DNS and verify " is still needed for inbound routing to work in case where we are using the custom SMTP to send an outbound email. ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited ------------------------------

RE: SMTP Oauth2.0 set up

Posted By Halesha Nagarajappa 08-02-2023 09:09
Found In Egroup: Genesys Cloud - Main \ view thread
Thanks Harpal. what if we have multiple mail box ? do you have happen have any guide that inform us what they need to from azure side ? Regards halesha sn ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited ------------------------------

RE: SMTP Oauth2.0 set up

Posted By Halesha Nagarajappa 08-02-2023 08:50
Found In Egroup: Genesys Cloud - Main \ view thread
can you pls tell me what user name and password we are talking here and from where we get these detail ? ------------------------------ Halesha Nagarajappa Accenture Solutions Private Limited ------------------------------

RE: Do not appear the value of each question scored of evaluation form

Posted By Halesha Nagarajappa 10-01-2021 00:01
Found In Egroup: Genesys Cloud - Main \ view thread
Hi, Thanks for response. we can see what you have shown above only after submitting the form . Business wants to see running score while evaluating the interaction at least group wise in the below . In form preview mode, it does shows while u select the answer for question but in real when evaluator ...

RE: Do not appear the value of each question scored of evaluation form

Posted By Halesha Nagarajappa 09-30-2021 05:18
Found In Egroup: Genesys Cloud - Main \ view thread
Hey we are also facing same issue, were able to get response from Genesys on this? Regards Halesha sn ------------------------------ Halesha Nagarajappa Accenture India ------------------------------