Posted By
Cary Fehlinger
04-10-2019 08:32
Found In
Egroup:
Genesys Cloud - Main
\
view thread
I'll add that your status will not change when your workstation is locked if you are currently "On Queue." This is the designed behavior at present. If you would prefer to have the ability to configure this behavior, there is an idea on the PureCloud Ideas Lab for which you can cast a vote: https ...
|