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studentloans

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RE: Automate Phone Status

Posted By studentloans 05-11-2017 16:07
Found In Egroup: Genesys Cloud - Main \ view thread
Thank you!

RE: Automate Phone Status

Posted By studentloans 05-11-2017 15:31
Found In Egroup: Genesys Cloud - Main \ view thread
Hi George, Thank you for your reply! I totally wasn't expecting anyone to follow up on my question. I want to have the Status change to Busy when I am on a phone call. I have to manually change the status to busy each time I am on a phone call. Is there a feature on the system to turn ...

Automate Phone Status

Posted By studentloans 05-08-2017 14:50
Found In Egroup: Genesys Cloud - Main \ view thread
How do I automate the activity status on my phone to busy when I am on another phone call?