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Vikram Singh

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ConfigServer Not starting in DRC Platfrom

Posted By Vikram Singh 04-23-2026 05:38
Found In Egroup: PureEngage On-Premises \ view thread
I have a problem with the PDC and DRC platforms. During the switchover to the DRC platform, I am using the standby database (to use ConfigDB) and DNS switching to use the DRC config server. The recent issue observed was that I stopped the config server application in PDC and tried to start the config ...

Genesys integrates with Viber App through its Digital Messaging APIs

Posted By Vikram Singh 01-20-2026 01:46
Found In Egroup: PureEngage On-Premises \ view thread
Hello, I am just looking for documentation guide of Genesys integrates with other social Media like [Viber/WhatsApp]. Platform being used - Genesys Engage on-premises #GenesysEngagePremDev #Digitalchannels ------------------------------ Vikram Singh - ------------------------------