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Mr. Gerardo Robert

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RE: Monitor the edges

Posted By Gerardo Robert 01-12-2021 14:37
Found In Egroup: Genesys Cloud - Main \ view thread
Would it be possible to get this presentation? The dropbox link is down. We really need to get monitoring tool Thanks! ------------------------------ Gerardo Robert Sabre GLBL Inc ------------------------------

RE: How does Genesys Cloud defines the media path of WebRTC for BYOC Premises?

Posted By Gerardo Robert 10-06-2020 12:56
Found In Egroup: Genesys Cloud - Main \ view thread
Thanks Brian I was having the same concern. My final question would be what happens with Voice and Screen recording? Will those be stored in the EDGE even if we use webRTC? Thanks, ------------------------------ Gerardo Robert Sabre Global Service S.A. ------------------------------