Posted By
Fathima Razina
12-18-2025 07:59
Found In
Egroup:
Genesys Cloud - Main
\
view thread
In a Genesys Cloud CX Dialog Engine Bot (Voice), I'm trying to capture Date of birth using an Ask for Slot block and pass it to a Data Action (Lambda) that expects the value in MMDDYYYY format. The user should be able to speak DOB naturally, for example: 07211950 OR July 7 1950 OR 7 of July 1950 ...
|