AppFoundry: The Genesys Marketplace Experience

Carlos in our demo org we have available mobileforme, if you wanna try just let me know... ------------------------------ Miguel Lopez Solutions Consultant ------------------------------

Welcome to the new members of the community, Here, we support each other across many aspects that make up the Genesys ecosystem. ------------------------------ Victor Soares Gerente técnico ------------------------------

Hello In Genesys Cloud , you won't find native OCR as a built-in feature. However, the platform allows integration with any OCR solution through APIs, partners, or AppFoundry, since it is fully based on REST APIs and SDKs for customization. Below ...

I found this solutions, I could help: https://appfoundry.genesys.com/filter/genesyscloud/listing/38c1e984-b05d-468a-bf85-baeb037e62b9 ------------------------------ Luis Sandoval Expert Customer Success Manager ----------------------------- ...

David - I just came across this. Would be happy to help out. Feel free to reach out directly Ian.thomas@nextalk.com ------------------------------ Ian Thomas Sales Manager ------------------------------

Glad it is all working now. ------------------------------ Phaneendra Technical Solutions Consultant ------------------------------

Hi @David Quiram , Genesys does not have native ringless voicemail drop, but this is something you may be able to build out yourself using Genesys data actions connected to a third-party ringless voicemail API like Drop Cowboy or Slybroadcast. The ...

Great question. AppFoundry solutions and native Genesys Cloud features serve different purposes. AppFoundry apps (including those built by Genesys) are typically designed to address specific use cases, integrations, or extensions that may not be required ...

There are definitely costs for Enhanced TTS. Its my understanding all Enhanced TTS comes at a cost. We started with this within Genesys and we would get billed monthly for usage, but Genesys stopped Microsoft TTS support. So we use Azure and built an ...

Hi Jonathan, Doing a quick search, I came across these two AppFoundry options: MoH - Advanced (Captivate Connect) Easy On Hold I have not personally used these apps, but MoH - Advanced (Captivate Connect) looks closer to your use ...